To edit your membership information, including credit card, address, or membership-upgrades, please
contact Membership Leader Katelyn Dickenson by email
or call (707) 603-8770. All changes are required at least one week before member-shipment
processing. A reminder email will always precede an upcoming shipment, providing you ample time to
make updates. It is your responsibility to update relevant information to ensure a proper, timely
delivery. To avoid delayed and potentially returned shipments, we request you make every attempt to
ship to a business address so that the wines can be signed for upon delivery.
Bespoke Collection will not be responsible for shipping charges incurred due to misdirected wines and
reserves the right to charge any additional fees resulting from any misdirected wines.
BlackMail and Recollection
Memberships are completely customizable. Minimum bottle quantities apply, varied by wine selection.
Note: All custom changes must be requested at least two weeks prior to an upcoming shipment.
Any changes made within two weeks of an upcoming shipment will take effect in the following
Ensuring Proper Delivery
Adult signatures are required for all wine shipments from Bespoke Collection. We recommend shipping
to a business address to ensure successful delivery. Alcoholic beverages may be sold and delivered
only to persons who are at least 21 years of age.
Will Calls are available at RiverHouse by Bespoke Collection in Napa, California. To ensure that we have your wine on hand, please note that scheduling an appointment for pickup is requested.
Membership is ongoing and may be cancelled after receiving your second shipment and with a 15-day
notice via email, phone or in person. If a wine shipment is scheduled within the 15-day period of
cancellation, it will be processed and shipped as your final shipment.